iPhone

How to set up email on iPhone

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Try our Auto Configuration app to set up your new Apple or Mac Mail account 

Alternatively, follow this tutorial to manually set up your mail account:

This guide takes you step-by-step through the process of setting up a new email account on your iPhone or iPad.

If the Mail account is already set up.

Replace example.com with your domain name

Check your password

  • First, check your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password.

Add Mail Account

    1. Select the settings icon on your home screen
      iphone settings icon
    2. Select Passwords & Accounts
    3. Select Add Account
    4. Select Other from the menu
      iphone-other
    5. Select Add Mail Account

iphone-other-add-mail

Enter your account information

Enter your Name, Email & Password.

Configure Incoming and Outgoing Servers

    1. Select IMAP (default) or POP according to your needs.
    2. Scroll down to Incoming Mail Server and enter all the relevant details, then do the same for Outgoing Mail Server, as in the screen below and then select Next.
      • Host Name:
        • Incoming mail server: has mail. before the domain name e.g. mail.example.com*
        • Outgoing mail server:  has smtp. before the domain name e.g. smtp.example.com*
        • Ensure that User Name is the full email address
      • User Name & Password are the same for both Incoming & Outgoing servers

Click Save

iphone mail notes

* Note: In isolated cases mail.domain (e.g. mail.example.com) and smtp.domain won’t work.

You have completed your account setup.

Congratulations! You have now successfully configured your email account on your iPhone.

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